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Developing process engineering and operations.
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Reviewing strategic directions and interviewing stakeholders to document current procedures.
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Analyzing current procedures through benchmarking to compare the current state with best practices and global standards.
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Enhancing administrative and technical processes to improve procedures and operations, discussing them with stakeholders, and getting them approved.
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Developing business process architectures.
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Building value chain levels and detailed procedures.
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Integrating business process structures with global standards like ISO and ITIL.
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Establishing business process metrics.
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Developing business process measurement systems.
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Linking business processes with the organization’s strategy and Balanced Scorecard.
